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Business Processes

A business process, or process, is a set of related activities or tasks performed together to achieve the objectives of the health Programme area, such as registration, counseling, and referrals. Workflows are a visual representation of the progression of activities (tasks, events, and interactions) that are performed within the business process. The workflow provides a story for the business process being diagrammed and is used to enhance communication and collaboration among users, stakeholders, and engineers.